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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley West

April 26, 2025

5  out of  5
rating by Ashley West
"My experience with State Farm has been nothing but Amazing . Me and my mother both have been with state farm for a while now and I just recently got a new car . I was in a bind and State Farm worked their magic to help me out with a reasonable price so I can keep my insurance . I would recommend State Farm to anybody. 🤞🏽☺️"
We responded:
"Thanks Ashley! We are thrilled about your experience, and we really appreciate you taking the time to share, and leave us 5 stars! "
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luciana rivera

April 24, 2025

5  out of  5
rating by luciana rivera
"Liz was super nice and really helped me find the best quote. Really friendly and would recommend this location."
We responded:
"Thank you so much! We appreciate you bragging on Liz, I agree, she’s great, and for leaving us 5 stars based on your experience! "
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Sharon Cox

April 21, 2025

5  out of  5
rating by Sharon Cox
"Easter dates caused a delay but Elizabeth has been very helpful in getting everything done for me. Very much appreciated all her help."
We responded:
"Thanks Sharon, and thank you for being understanding of time off for family on a holiday, we appreciate it so much!"
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Tate Murphy

April 18, 2025

5  out of  5
rating by Tate Murphy
"I went through multiple different companies trying to find an auto insurance quote and Lizzy with Shalimar was the most helpful person I spoke to across ALL the companies I contacted. Absolutely amazing!"
We responded:
"Thanks Tate! I agree, she’s really pretty great! Thank you so much for your kind words, they mean so much!"
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Kayla Bishop

April 17, 2025

5  out of  5
rating by Kayla Bishop
"Chelsea is great to work with!!"
We responded:
"Thanks Kayla, I think she’s pretty great too!"
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Scott Wagner

April 16, 2025

5  out of  5
rating by Scott Wagner
"Always friendly service. Thank goodness for the very competitive pricing. They always have enough time to get right to the matter. Have always been pleased on the rare occasions that I actually needed to use my policy."
We responded:
"Thanks Scott! We are very thankful for your incredibly kind review!"
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Sara Beth Moore

April 16, 2025

5  out of  5
rating by Sara Beth Moore
"I’ve loved working with this group over the past few years they are always so responsive and professional. Liz is amazing and will help you with anything you need!"
We responded:
"Thank you so much for your feedback on your experience, we are so grateful for you!"
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Pamela Boyd

April 15, 2025

5  out of  5
rating by Pamela Boyd
"I recently worked with Ms. Walker and received a quick quote. The process was easy; I had the best experience. Ms. Walker was quick and respond to my question. Ms. Walker explained thing well. She was kind and polite and informative. Thank you, Ms. Walker, for a great experience."
We responded:
"Thanks Pamela! I agree that Crystal is pretty special, we appreciate your 5 stars so much!"
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Pat Collins

April 3, 2025

5  out of  5
rating by Pat Collins
"Always prompt, polite and genuinely interested in my needs"
We responded:
"Thanks for the 5 stars Pat! We appreciate you!"
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J JONES

April 2, 2025

5  out of  5
rating by J JONES
"I recently worked with Crystal on some quotes for Auto and Home Owners. She was fabulous! Very informative and helpful! I would encouraged you to reach our to her if you're in the market for insurance."
We responded:
"Thanks J, I’m so glad you had such a great experience with Ms. Crystal! We really appreciate the 5 stars!"
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Austina Bruton

April 2, 2025

5  out of  5
rating by Austina Bruton
"I'm immensely grateful to Ms. Norris and Ms. Walker! I received a quick quote, and the transition to their services was seamless. Thank you!"
We responded:
"Thank you Austina, we are so grateful for your kind words, and for the 5 stars!"
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Shauna Estell

March 26, 2025

5  out of  5
rating by Shauna Estell
"Crystal was very helpful and informative. I look forward to speaking with you her again."
We responded:
"Thanks Shauna! We appreciate your 5 star review so much!"
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Tonya Ashby Briscoe

March 20, 2025

5  out of  5
rating by Tonya Ashby Briscoe
"I really enjoyed working with Crystal Walker today. I gave her my information to run some quotes for me and I received the information within a hour. Thank you Crystal for your professionalism and dedication in providing insurance to me."
We responded:
"Thank you Tonya, we really appreciate you saying such kind things about Crystal, and leaving us 5 stars!"
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허소정

March 20, 2025

5  out of  5
rating by 허소정
"Liz was very kind and friendly in responding to my inquiry."
We responded:
"Thank you for the 5 stars!"
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Kim Gavin

February 12, 2025

5  out of  5
rating by Kim Gavin
"Had an amazing experience with Shalimar and her staff, being a 61 year old single woman, it’s hard to trust after being taken so many times. This State Farm office is very honest and very transparent! I wish there was a 10 star option!!"
We responded:
"We are so grateful for such kind words! Thank you for taking the time to share, and for leaving us 5 stars!"
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Amanda Hitchcock

January 29, 2025

5  out of  5
rating by Amanda Hitchcock
"She was great polite and informative. Wonderful service."
We responded:
"Thanks Amanda, we appreciate you taking the time to leave us a positive review so much!"
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Meredith Kretz

December 31, 2024

5  out of  5
rating by Meredith Kretz
"Liz was quick to respond to my questions, working to get all of the information I needed efficiently. She was kind and didn’t push “sales” just knowledgeable help in comparing rates."
We responded:
"Thank you so much for sharing your great experience with Liz, and for taking the time to give us 5 stars!"
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Mike

October 29, 2024

5  out of  5
rating by Mike
"In the market for insurance, home and auto. Nikki was fast with quotes, explained things well and in a way I could understand. Excited to work with Agent Nikki and State Farm."
We responded:
"Thanks Mike! We are so fond of her too!"
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Dey Dey

October 22, 2024

5  out of  5
rating by Dey Dey
"Liz is so wonderful!!!!"
We responded:
"I agree, thanks so much for the 5 stars!"
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Ray Papineau

October 22, 2024

1  out of  5
rating by Ray Papineau
"We didn’t miss a payment on our commercial rental insurance. Made 3 payments. Get an email them telling us they will are cancelling our policy because we didn’t have a three year loss history report. We were honest and transparent and provided documentation for one year only and we were approved. Our annual premium was $4729.63 and monthly payment was $394.13. They cancelled our policy and sent us a refund check of one penny. A month after that, a bill for $663.61 for “premiums earned”. I asked them to provided signed documentation justifying this. They only offered a conference call to answer questions. I insisted on signed documentation and they said to get a subpoena. As of today, this bill is now in collections. With this increase, our annual premium was now around $7300 and our monthly payment would’ve been $615.33. I hope they sue me for slander because they will only end up proving my case. I have filed a complaint with the attorney general of Kentucky and a complaint with the BBB. I have another policy with them on a single family home rental with zero issues but my other policy was handled extremely poorly. They have lost a customer for LIFE. I am looking for another carrier for the other policy."
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Aubrey Crank

October 10, 2024

5  out of  5
rating by Aubrey Crank
"I was able to get quoted and had the best experience talking with Elizabeth! She explained everything thoroughly and made sure to answer all my questions with a great amount of patience! I highly recommend coming to them!"
We responded:
"Thanks Aubrey!! "
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Harmony Fisher

September 16, 2024

5  out of  5
rating by Harmony Fisher
"I received excellence service from Chelsea and Nikki today. I needed to add a vehicle to my account and Nikki took my information and Chelsea got a quote to me very quickly and was able to add the vehicle the same day! Everytime I call, I receive the best customer service. Thank you ladies!"
We responded:
"Harmony, we appreciate you! Thanks for sharing your experience, I’m so happy to hear it went so well! Thank you for being the best part of State Farm!"
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Jack Taylor

September 16, 2024

5  out of  5
rating by Jack Taylor
"I'm a new employee and I can't say enough good things to say about this staff, Shalimar and the crew are the best. Chelsea and Liz have help me so much and I'm learning the business and feeling more confident every day thanks to Liz's training me."
We responded:
"Welcome Jack, thanks for sharing that perspective! We are happy to have you here, and can’t wait to see how many people you can help protect!"
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Shawn Savoie

September 6, 2024

5  out of  5
rating by Shawn Savoie
"Every time I reach out, my account rep, Nikki, is always so helpful. In the process of buying my first home, I've had a lot of questions, and Nikki has been so prompt and accommodating, sending me multiple quotes with various options and price points. Likewise, working with Liz before her, I ended up saving more than $50/month on my auto and renter's insurance. I've had nothing but good experiences working with the folks at this agency, and I can't recommend them enough."
We responded:
"Thank you Shawn, we really appreciate you sharing about your experience with Nikki and Liz, I’m also pretty fond of both of them! I am happy to hear about your savings on your auto and renters insurance, thank you for being the best part of State Farm!"
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Sharon Merritt

September 5, 2024

5  out of  5
rating by Sharon Merritt
"Shamar was very helpful when talking with her about home an auto insurance."
We responded:
"Thanks so much Sharon! We appreciate you!"